Assistant General Manager
We are currently recruiting for the role of an Assistant General Manager to join our growing company, helping us to expand our business and build on our reputation for excellence.
-
Coordinate daily Front of the House and Back of the House restaurant operations
- Control operational costs and identify measures to cut waste
- Deliver superior service and maximise customer satisfaction
- Respond efficiently and accurately to customer complaints
Regularly review product quality
Organise and monitor staff schedule
- Organise and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Actively promote all the venues and its events
- Train new and current employees on proper guest service practices
Implement policies and protocols that will maintain future restaurant operations
Ensure a smooth closing of the venue
Attend meeting and trainings when required
-
Advanced level of written and spoken English
Ability to work flexible hours, including evenings and weekends
Ability to remain calm under pressure
Exceptional organisational and leadership skills
Ability to work well with others with excellent interpersonal and communications skills
Knowledge of all applicable software
-
2 double shifts and 3 single shifts per week, 2 days off.
Double shifts start in the morning, finishing closing the restaurant with an hour break.
Single shift starts in the evening before the dinner service.
-
Mon-Fri: 12pm-11pm
Sat-Sun: 11am-11pm.
Salary and Benefits:
Salary offer will be made on completion of the trial. We make our decision based on candidates’ skills and professionalism.
Additional electronic tips system is in operation.
Payroll is on the monthly basis – last Friday of the month. Emergency advance payments are available in exceptional circumstances. Tips are also paid out at the end of the month unless it’s a personal cash tip.
Breakfasts, lunches, snacks, beverages are provided throughout the day.
Work alongside the best and legendary professionals in the industry with plenty of opportunities to grow and expand one’s knowledge.
Training programmes and an opportunity to grow within the company.
Generous Restaurant Group discount
Hiring Process:
We are hiring people to stay and grow with us for a long time, therefore we take great care in selecting those we invite to join our family. This is what our hiring process looks like:
Recruiting – short call with recruiter to discuss the vacancy, check permission to work in the UK, check the level of spoken English.
HR interview – on-line video chat about your previous employment, your qualifications, your plans and ambitions, character evaluation.
Operations Director/Owner/Line manager/Head Chef video call for 10-20 min talk about the company values and discuss how you could fit in.
Trial shift ( 3 hours, unpaid) at the premises with direct communication with any of the above. In a rare event when more trials are needed to determine your level of professionalism - further trials will be paid at the rate of £10 per hour.
Decision is made and your offer prepared.
Once the offer is accepted, a contract in your name is prepared and issued.
Contract is signed via electronic signature and you are all set to start.
